Order Processing & Shipping
* Orders are processed and shipped within 1–3 business days (excluding weekends).
Pre-Orders
- Pre-order items are custom and require up to 1–3 weeks to process before shipping.
Tracking Info
- Order confirmations are sent via email, along with the tracking number once your order is shipped. USPS shipping typically takes 1–3 days.
Shipping Carrier Responsibility
- We are not liable for lost or missing packages once the tracking status shows "Delivered." Please contact USPS customer service. Additionally, check with your mail carrier, mailroom, or apartment building manager.
- We are also not responsible for incorrect addresses provided at checkout.
Returned Package
- Reshipping fees will apply for any refused package or incorrect address provided by the customer.